Eastern PA CoC Coordinated Entry Committee

The Coordinated Entry Committee, in consultation with the recipients of ESG funds, will research and recommend a coordinated entry system.  Upon approval by the CoC Board and establishment of the system, the Coordinated Entry Committee will oversee the system’s operation and monitor/modify the process as needed.



Pennsylvania 2-1-1 East is a free, confidential, non-emergency, comprehensive information and referral service that connects Lehigh and Northampton County residents with the health and human services they need.
You can reach 2-1-1 by dialing 2-1-1 or (855) 501-6785.

2-1-1 is not intended for emergency use. If you have an emergency, call 9-1-1.


HUD Coordinated Entry Guidance

  • Coordinated Entry Policy Brief: This policy brief describes HUD’s views of the characteristics of an effective coordinated entry process. This brief does not establish requirements for Continuums of Care (CoCs), but rather is meant to inform local efforts to further develop CoCs’ coordinated entry processes.
  • HUD CoC Coordinated Entry Resources: HUD has provided a variety of resources for CoCs to use in implementing and managing a coordinated entry system.


 Task Force


Supplemental Documents and Presentations


Eastern PA Coordinated Entry System

Eastern CoC Pre-Screening Update


Referral Management

Referral/ Community Queue Process

  1. If a client scores greater than 3 on the SPDAT and is in need of an immediate housing solution (Literally Homeless – Emergency Shelter), the individual/ household will be marked as high priority and a referral will be created and sent to Emergency Shelter.  The client will also be placed on the Community Queue for TH/ RRH/ PSH service needs/ referrals.
  2.  If a client scores 4+ on the SPDAT and is at imminent risk or homelessness and does not need immediate housing  (RRH or PSH),  no referral will be sent, but the individual/ household will be placed on the Community Queue and marked as medium priority for RRH, PSH. Providers will pull off the queue based on SPDAT score.
  3. If a client scores between 0 - 3 on the SPDAT and is at-risk of homelessness, but is Stably Housed (this also includes doubled up) (no housing intervention) the individual/ household will be marked as low priority and will be placed on the Community Queue with a Coordinated Note to be added for future interventions if applicable.

Provider Selection

Community List Management in HMIS

Coordinated Intake Notes Guide