Connect To Home: Coordinated Entry System of Eastern PA (CES)

What Is the Connect To Home Coordinated Entry System of Eastern PA?

Connect To Home: Coordinated Entry System of Eastern PA (CES) coordinates and manages access, assessment, prioritization and referral to housing and services for any person(s) experiencing or at imminent risk of homelessness in the following counties: Adams, Bedford, Blair, Bradford, Cambria, Carbon, Centre, Clinton, Columbia, Cumberland, Franklin, Fulton, Huntingdon, Juniata, Lebanon, Lehigh, Lycoming, Mifflin, Monroe, Montour, Northampton, Northumberland, Perry, Pike, Schuylkill, Somerset, Snyder, Sullivan, Susquehanna, Tioga, Union, Wayne and Wyoming.

Participation in CES is required for all projects funded by HUD Continuum of Care or Emergency Solutions Grants (including those administered by the Commonwealth of Pennsylvania) and strongly encouraged for all other housing and service providers in order to ensure equitable and coordinated access for all.

How Do People Access Connect To Home?

If you live in the Eastern PA Connect To Home service area and are experiencing homelessness, simply call 2-1-1 or 855-567-5341 toll-free for information, screening and referral.

You can also contact Connect To Home by texting your zip code to 898-211 or by visiting a Connect To Home Access Site in your community where available.

How Do I Become a Connect To Home Referral Partner Organization?

Connect To Home Referral Partners accept appropriate program referrals from Coordinated Entry Specialists. Coordinated Entry Specialists make direct referrals to homeless prevention and emergency services, including Emergency Shelter and Transitional Housing (both of the latter through HMIS). Rapid Re-Housing and Permanent Supportive Housing providers receive their referrals from the Community Queue prioritization list in PA HMIS. The Community Queue has special protocols for both veterans and survivors of domestic violence to ensure they are connected to appropriate housing and services. You can find a current list of the organizations with signed Connect to Home CES Partnership Agreements here. To view what programs and services each partner can offer, reference the Connect To Home CES Referral Partner Matrix – March 2019

To become a Connect to Home Referral Partner, please download the Connect To Home Partnership Agreement.

What Policies and Procedures Are Used By Connect To Home Coordinated Entry Specialists and Referral Partners?

The Connect To Home: Coordinated Entry System of Eastern PA Policy Manual details the CoC-approved policies and procedures that must be followed by any organization participating in CES, either as Coordinated Entry providers and/or referral partners.

Coordinated Entry System Regional Managers are responsible for CES oversight, Community Queue management, provider training, community outreach and customer satisfaction in their region and may be contacted for questions or information about processes, policies, procedures and forms in the Policy Manual.

CES Regional Manager Contact Information:

Call Center (all RHABs)
Anne Fogoros
PA 2-1-1

Central Valley
Chris Kapp
Redevelopment Authority of Cumberland County

Lehigh Valley
Zenayda Alicea
Third Street Alliance for Women & Children
610.258.6271 x504

Northern Tier
Jackie Condor
Clinton County Housing Coalition, Inc.
(570) 502-1534

Helen Kelly
Wayne County Human Services

South Central
Erica Matko
Blair County Community Action
814-946-3651 ext. 114

What Tool Does Connect To Home Use For Assessment, Prioritization and Referral?

The Eastern PA CoC has selected the Vulnerability Index – Service Prioritization Decision Assistance Tool (VI-SPDAT) as its Coordinated Entry assessment tool. There is no formal training, license or fee required to use the VI-SPDAT. However, Connect To Home Coordinated Entry Specialists are required to complete the free OrgCode VI-SPDAT training webinar series online at

Who Do I Contact For More Information About Connect To Home?

For more information, please contact:

Kathi Krablin, Valley Youth House, Eastern PA CoC Coordinated Entry System Committee Chair


Telephone: 267.385.8115

Jason D. Alexander, Capacity for Change, LLC, Eastern PA CoC Coordinated Entry System Consultant


Telephone: 610.793.5063

Eastern PA CoC Coordinated Entry System Committee Members

Kathi Krablin, Valley Youth House, Chair

Jason Alexander, Capacity for Change LLC, Consultant

Zenayda Alicea, Third Street Alliance for Women and Children

Sergio Carmona, Blair County Community Action

Jackie Condor, Clinton County Housing Coalition

Colleen Downey, Housing Alliance of Pennsylvania

Anne Fogoros, PA 2-1-1

Toni Gainer, PA 2-1-1 East

Leigh Howard, Diana T. Myers and Associates

Christina Kapp, Redevelopment Authority of Cumberland County

Helen Kelly, Wayne County Human Services

Mae-Ling Kranz, Transitions of PA

Kristen Rotz, United Way of Pennsylvania

Tom Peters, Veterans Multi-Service Center

David Weathington, PA Department of Community and Economic Development

Maria Williams, Pennsylvania Coalition Against Domestic Violence